When it comes to freight forwarding, choosing the right company is like selecting a key business partner. They have to know your areas of weakness and strength to support you, be trusted with your money and product, and care about the end-users as much as you do. Here are our tips to help you choose the right freight forwarder.
Do your homework
It is essential to analyze your company’s transportation needs, what kind of services you need, and the volume of freight you plan to ship. Then, the right company for you will be able to help your business grow.
Consider experience and reach
You should find a freight forwarder who has experience in your industry. Most companies can move cargo well, but they may not have experience in your market. They should have local experts within your field. It is also crucial that they have a global reach.
Ensure risk management
With shipping freight worldwide comes unstable conditions. You should choose a company that can mitigate risks and has the knowledge to handle any issues that arise. One example is having cargo insurance. Ask what kind of cargo insurance each company offers, so you don’t expose your company to liability issues. You want to partner with someone who is transparent and is good with open communication.
Confirm the variety of services
It’s essential to work with a freight forwarder who can provide air freight, sea freight, road transport, and logistical solutions. If you have goods that require extended storage, you should look at those who can assist you with that.
Communication and customer service
The freight forwarder you choose should handle your freight from door to door. In addition, they should offer online tracking, notifications, and personal calls with questions or concerns.
Check certifications, permits, and licenses
Freight forwarding companies are required to have several permits and documents to handle your cargo. If you have sensitive or dangerous products, they must also hold special licenses. Ensure that the company you choose has the appropriate permits for your company.
Alaska Air Forwarding is a full-service Alaska freight forwarder serving industries and businesses throughout North America. We have a network of 500 partner agents throughout the United States and the world. Utilizing our transportation fleet, we provide our clients with time-effective door-to-door service. When you call us, you get a LIVE person 24/7. At Alaska Air Forwarding, we treat you and your shipment with the utmost care and importance. Contact us to learn more.